Customer Support
3D Printers Canada is fully committed to providing excellent, comprehensive support to all its customers worldwide.
By designing flexible support programs and keeping our promises over the long term, we have established an enviable reputation for proactive customer care and rapid, professional response to customer support requests. Our support services include:
- Phone and Remote support by Objet 3D Printing Systems specialists
- Application and materials support
- On-site support by qualified engineers
- Software and hardware updates and upgrades
- Proactive support
- On-site training
- Installation
At a glance:
- More than 7 highly and continuously trained certified engineers dedicated to providing optimal on-site support
- Supporting Canada and the United States
- Service logistics warehouses in all regional centers and selected stock at local sites to assure fast shipments and deliveries
- Product Support Management team that provides third party support, tools and up to date information to support teams.
Our goal is always to ensure maximum uptime and productivity for your Objet 3-Dimensional Printing system. This means constantly updated technical documentation, comprehensive-training courses for operators at every level, and proactive knowledge sharing designed to help you maximize usage of your Objet equipment and expand your applications.
Extended Support Programs
Because we recognize that our customers have varying support needs, depending on their size and on how mission critical 3-dimensional printing is to their operation, we offer a range of support programs:
- FullCare+
- FullCare
- Remote Care
For additional information about these products, or to book a live demonstration, please write to info@3dprinterscanada.com
Call us Today: Ontario - 416-848-7699 / Montreal, Quebec - 514-664-2016
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