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Customer Support

3D Printers Canada is fully committed to providing excellent, comprehensive support to all its customers worldwide.

By designing flexible support programs and keeping our promises over the long term, we have established an enviable reputation for proactive customer care and rapid, professional response to customer support requests. Our support services include: 

  • Phone and Remote support by Objet 3D Printing Systems specialists
  • Application and materials support
  • On-site support by qualified engineers
  • Software and hardware updates and upgrades
  • Proactive support
  • On-site training
  • Installation

At a glance:

  • More than 7 highly and continuously trained certified engineers dedicated to providing optimal on-site support 
  • Supporting Canada and the United States
  • Service logistics warehouses in all regional centers and selected stock at local sites to assure fast shipments and deliveries 
  • Product Support Management team that provides third party support, tools and up to date information to support teams.

Our goal is always to ensure maximum uptime and productivity for your Objet 3-Dimensional Printing system. This means constantly updated technical documentation, comprehensive-training courses for operators at every level, and proactive knowledge sharing designed to help you maximize usage of your Objet equipment and expand your applications.

Extended Support Programs
Because we recognize that our customers have varying support needs, depending on their size and on how mission critical 3-dimensional printing is to their operation, we offer a range of support programs:

  • FullCare+
  • FullCare
  • Remote Care

For additional information about these products, or to book a live demonstration, please write to info@proto3000.com

Call us Today: Ontario - 416-848-7699 / Montreal, Quebec - 514-370-5548

 

 

 
 

3D Printers Canada is the Canadian Distributor of 3D Printing and Rapid Prototyping systems and equipment. Our team of certified engineers offer Rapid Prototyping solutions which enables 3D Printers Canada to always be strategic and innovative to better your Product Development experience. With the leading edge technology for all Product design, Product development and Device development applications, we are competitively priced and always deliver quality 3D Printer products to our clients. Our Canadian customers faith in our technical product development experience and professional engineering solutions and services proves that 3D Printers Canada is your trustworthy business partner for your Product Development needs. Our goals and passions are bringing your ideas and concepts to market. 3D Printers Canada support clients in the following areas : Vancouver BC, British Columbia, Surrey, Burnaby, Richmond BC, Langley, Abbotsford, Coquitlam, North Vancouver, Quebec City, Canada, Sherbrooke, Canada, Alberta, Calgary, Manitoba, Montreal Quebec, Trois-rivieres, Saskatchewan, Toronto Ontario, Vaughan Ontario, Markham Ontario, Thornhill Ontario, Richmond Hill Ontario, Concord Ontario ,Mississauga , Durham Region, Oshawa, Etobicoke, Cambridge, Brampton, Whitby, Peel, Woodbridge, Barrie, York region, Maple, Aurora, Newmarket and surrounding areas in Ontario. We continously concentrate on servicing the businesses cities of Toronto, Vaughan, Markham, Thornhill, Richmond Hill, Mississauga, Durham Region, Oshawa, Etobicoke, Brampton, Brockville, Belleville, Peterborough, Kingston, Cambridge, Markham, Pickering, London, Brantford, Hamilton, Oakville, Windsor, Whitby, Peel, Woodbridge, Barrie, York, Maple, Aurora, Newmarket Ontario and surrounding areas. Vancouver , Calgary , Edmonton, Alberta, Montreal Quebec and Ottawa Canada. © 2011 Objet, Objet24, Objet30, Objet Studio, Quadra, QuadraTempo, FullCure, SHR, Eden, Eden250, Eden260, Eden260V, Eden330, Eden350, Eden350V, Eden500V, Job Manager, CADMatrix, Connex, Connex260, Connex350, Connex500, Alaris, Alaris30, PolyLog, TangoBlack, TangoGray, TangoPlus, TangoBlackPlus, VeroBlue, VeroBlack, VeroClear, VeroDent, VeroGray, VeroWhite, VeroWhitePlus, Durus, Digital Materials, PolyJet, PolyJet Matrix, ABS-like and ObjetGreen are trademarks or registered trademarks of Objet Geometries Ltd. and may be registered in certain jurisdictions. All other trademarks belong to their respective owners.
 
 
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